Product design
Ui/Ux at Convert Group's platforms
Here you can see how I redesigned one page of Convert Group's product site and how a ux problem was solved
About the project:
In this part, I will demonstrate how we resolved a UX issue that arose due to loading a large volume of information. Our backend developers explained the reason why the site was slow to load the information correctly, resulting in users waiting for several minutes only to receive an error in the end. It required collaboration with both the backend and frontend teams to identify the problem and find possible solutions. Below, I will roughly outline how it was addressed.
Product page before redesign
The problem
The problem occurred when the page had to load the information of the page views simultaneously with the information of the search results. The percentages couldn't be generated immediately, causing the page to slow down during loading.
Dashboard after redesign
The solution
Ultimately, we split the results into two sections. By creating two tabs (one for page views and the other for search results), the user could view product results without the system being blocked by simultaneous loading. This way, we eliminated the need for an extra click to filter the table below to view the corresponding results for their products.
In the end, we managed to create two additional subcategories within the search results (branded search - No branded search), allowing the user to further analyze the data.
Overview of screen’s flow
In this screenshot, I present the method by which I work on screen flows and simultaneously analyze each step. This approach helps the development team better understand how to handle each task. Additionally, they have the opportunity to ask questions for clarification or adjustments to the designs, ultimately enabling us to implement the task effectively.